Warranty Policy
WARRANTY
Rockport offers a limited one year warranty. It applies to manufacturer defects only. If your item meets warranty criteria, Rockport can offer an exchange or credit, but we do not perform repairs.
Items not covered under this warranty:
- Products over 1 year old from date of purchase
- General wear and tear
- Excessive wear or misuse/abuse
- Alteration
Items returned for an evaluation will be processed in the order they are received. Evaluations can take 1 to 3 weeks. If a warranty return is accepted, exchanges will be shipped at no cost to the customer.
Please click the following link and complete the form online.